FAQ

Check-in at the hotel is at 4 p.m. Early check-in is possible upon request, subject to room availability.

Check-out at the hotel is at 11 a.m. Late check-out is possible upon request, subject to room availability.

The minimum age for check-in at the hotel is 18.

There is no charge for cancellations made at least 3 days prior to your reservation date. A fee of 1 night’s room and tax will be assessed for cancellations made less than 3 days prior to your reservation date. Reservations made under an Advance Purchase rate or during special events periods, do not apply to this cancellation policy.

Pets are always welcome at the hotel. There is a one-time $150 pet fee assessed for each pet per reservation.

Smoking is not allowed in the building.

Guests can access our on-site fitness center with state-of-the-art equipment, including free weights, yoga equipment, exercise bikes, treadmills, and eliptical machines.

Please contact the hotel for more information.

There are many public transportation options near the hotel, including Uber, Lyft, and TransIT, a free service providing public transit, paratransit, and commuter assistance in Frederick County.

We do our best to follow ADA guidelines and ensure our website and property are accessible to all, including those with disabilities. You can find more information on our accessibility page.

Children are always welcome at the hotel. We have cribs and pack and plays for use, based on availability.

We gladly accept mail and packages on your behalf. Please speak to the front desk for more information.